Duration: 4 hours (0.5 Day)

Overview:
In this course, students will establish a coaching relationship with the coachee, use appropriate skills for conducting the coaching conversation, and be able to create, monitor, and modify the coaching action plan.

Who Should Attend:
Managers, supervisors, team members, team leaders, project managers, mentors and anyone who needs to coach and give feedback as part of his or her job and who wants to learn how to apply the coaching process in order to successfully improve the performance of others.

At Course Completion:
Upon successful completion of this course, students will be able to:
- Establish the coaching relationship.
- Identify methods of conducting the initial coaching conversation.
- Execute an action plan.

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OUTLINE

Lesson 1: Establishing the Coaching Relationship

Observe Performance before Beginning to Coach
Initiate the Coaching Relationship

Lesson 2: Conducting the Initial Coaching Conversation

Practice Active Listening Skills
Determine the Coaching Approach
Have the Initial Coaching Conversation

Lesson 3: Executing the Action Plan

Create the Action Plan